DR/BC for web/DB servers

All, I'm looking for a faster/reliable solution for DR/BC as well as for sclability for my web/db servers. I came across VMWare Infrastructure and other products. The I/O performance concerns me to go with virtual servers. I'm also looking into imaging software such as Acrnois. Could anyone share their thoughts on how it's being done with bigger names such as google/youtube etc..? Thank you, Regards, Janakan Rajendran.

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Product: ISPMan Centralized ISP Management System 

From FRESH Ports and their website: ISPman is an ISP management software written in perl, using an LDAP backend to manage virtual hosts for an ISP. It can be used to manage, DNS, virtual hosts for apache config, postfix configuration, cyrus mail boxes, proftpd etc. ISPMan was written as a management tool for the network at 4unet where between 30 to 50 domains are hosted and the number is crazily growing. Managing these domains and their users was a little time consuming, and needed an Administrator who knows linux and these daemons fluently. Now the help-desk can easily manage the domains and users. LDAP data can be easily replicated site wide, and mail box server can be scaled from 1 to n as required. An LDAP entry called maildrop tells the SMTP server (postfix) where to deliver the mail. The SMTP servers can be loadbalanced with one of many load balancing techniques. The program is written with scalability and High availability in mind. This may not be the right software for you if you want to run a small ISP on a single box or if you want to use this software as an LDAP editor or a DNS management software by itself. ISPMan is written mostly in Perl and is based on four major components. All these components are based on open standards and are easily customizable.

  • LDAP-directory works as a central registry of information about users, hosts, dns, processes etc. All information related to resources is kept in this directory. The LDAP directory can be replicated to multiple machines to balance the load.
  • Ispman-webinterface is an intuitive Iinterface to manage informations about your ISP infrastructure. This interface allows you to edit your LDAP registry to change different informations about your resources such as adding a new domain, deleting a user etc. The interface can run on http or https and is only available after successful authentification as an ISPMan admin. Access control to this interface can also be limited to designated IP addresses either via Apache access control functions or via ISPMan ACL.
  • Ispman-agent is a component of ISPMan that runs on hosts taking part in the ISP, these agents read the LDAP directory for processes assigned to them and take appropriate actions Example : create directory for new domains, create mailbox for users, etc. These agents are a very important part of the system and are should be run continuously. The agents are run via a fault taulerant services manager called « daemontools » that makes sure that the agents recovers immediately in case of any failure.
  • ISPman-customer-control-panel is an interface targeted towards customers (domain owners). Using this interface the domain owners can manage their own dns, webserver settings, users, mailing lists, access control etc.

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  • Sunday

    Windows and SQL Server : Receive so much negativity in terms of the Highly Available, Scalable Platform..

    I remain neutral, but time and again, when people talk Windows or SQL Server, they seem to consider them unreliable with limits around scalability, performance and availability. And then you start looking at some of the big boys you have listed here in the architectural section and most of them are on Linux, MySQL,Oracle platforms that we dont see Windows and SQL Server in there.. What are your thoughts ?

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    Scalability vs Performance vs Availability vs Reliability.. Also scale up vs scale out ???

    Where do you draw the line between scalability vs Performance vs High Availability vs Reliability? I guess at the end of the day, we all want to be highly available, great performance and always reliable. So is it safe to say that scalability is the answer ? Also when do you start to think scale out vs scale up ?

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    Google: Introduction to Distributed System Design

    Update: Google added videos on Cluster Computing and MapReduce. There are five lectures: Introduction, MapReduce, Distributed File Systems, Clustering Algorithms, and Graph Algorithms. Advanced website design depends on deep distributed system design knowledge. Where do you get this knowledge? Try Google. They have a a whole Code for Educators program with tutorials and lectures on AJAX programming, distributed systems, and web security. Looks pretty nice.

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    Application Database and DAL Architecture

    Hi gurus, I'm totally new to this high scalability thing. I'm trying to create a website with scalability in mind (personal project). In my application I'll have forums for different groups of people (each group will have their own forums, members of groups can still post in other groups' forums but each group will mainly be using their forums most of the time). Now, I'm going to start with about 2000 groups with the potential of reaching up to 10000 groups (this is the maximum due to the nature of my application). I was thinking that having all posts in one table will be way too much for one table (esp. that some groups are expected to post hundreds or even thousands times per day, let's say about 500 of the groups, the rest of the groups won't be that active though) as I'll have to index the PostID, ParentPostID, GroupID and PostDate which can produce large indexes (consequentially causing slow inserts) if having everything in one table. So, I'm thinking of a way to divide the posts in many tables, here are some of the things I thought of: 1. Creating a separate table for every group e.g. ForumsPosts_x, where x is the GroupID (which has its own pros and cons, some of the pros that I can have small indexes and also use identity columns, I also assume it should be easy to move the tables to other databases should the application grow. Well, I posted this idea on some other forums and most people told me it's a sign of bad design if I have thousands of tables in my database. I was also concerned how to design my DAL if I do this. Should I use sprocs with dynamic SQL or use SQL text directly in my DAL code and what about the query plan caching if having a large number of tables .. so many problems here!) 2. Put everything in one table and if the site grows move some of the groups to another database (I'm concerned though about having many databases on the same machine, will it affect performance? of course I won't have hundreds of databases on the same machine but may be about 5 or even 10 databases on the same machine) I also have some other questions: I'm going to use ASP.NET for this project, I was planning initially to use SQL Server as a database but I'm worried about the SQL Server part and the cost of growth, should I consider an alternative like MySQL? But how will it perform with ASP.NET though in a high scalability scenario? Any suggestions are highly appreciated...

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    Mailinator Architecture

    Update: A fun exploration of applied searching in How to search for the word "pen1s" in 185 emails every second. When indexOf doesn't cut it you just trie harder. Has a drunken friend ever inspired you to create a first of its kind internet service that is loved by millions, deemed subversive by thousands, all while handling over 1.2 billion emails a year on one rickity old server? That's how Paul Tyma came to build Mailinator. Mailinator is a free no-setup web service for thwarting evil spammers by creating throw-away registration email addresses. If you don't give web sites you real email address they can't spam you. They spam Mailinator instead :-) I love design with a point-of-view and Mailinator has a big giant harry one: performance first, second, and last. Why? Because Mailinator is free and that allows Paul to showcase his different perspective on design. While competitors buy big Iron to handle load, Paul uses a big idea instead: pick the right problem and create a design to fit the problem. No more. No less. The result is a perfect system architecture sonnet, beauty within the constraints of form. How does Mailinator carry out its work as a spam busting super hero? Site:

    Information Sources

  • The Architecture of Mailinator
  • Mailinator's 2006 Stats

    The Platform

  • Linux
  • Tomcat
  • Java

    The Stats

  • Will process an estimated 1.29 BILLION emails for 2007. 450.74 million in 2006. 280.68 million in 2005.
  • Peak rate of 6.5 million emails/day or 4513/min or 75/sec.
  • Mailinator runs on a very modest machine with an AMD 2Ghz Athlon processor, 1GB of RAM (much less is used), and a low-performance 80G IDE hard drive. And the machine is not very busy at all.
  • Mailinator runs for months unattended and very few emails are lost, even under constant spam attacks and high peak loads.

    The Architecture

  • Having a free system means the system doesn't have to be perfect. So the design goals are: - Design a system that values survival above all else, even users. Survival is key because Mailinator must fight off attacks on a daily basis. - Provide 99.99% uptime and accuracy for users. Higher uptime goals would be impractical and costly. And since the service is free this is just part of rules of the game for users. - Support the following service model: user signs-up for something, goes to Mailinator, clicks on the subscription link, and forgets about it. This means email doesn't have to be stored persistently on disk. Email can reside in RAM because it is temporary (3-4 hours). If you want a real mailbox then use another service.
  • The original flow of email handling was: - Sendmail received email in a single on-disk mailbox. - The Java based Mailinator grabbed emails using IMAP and/or POP (it changed over time) and deleted them. - The system then loaded all emails into memory and let them sit there. - The oldest email was pushed out once the 20,000 in memory limit was reached.
  • The original architecture worked well: - It was stable and stayed up for months at a time. - It used almost all the 1GB of RAM. - Problems started when the incoming email rate started surpassing 800,000 a day. The system broke down because of disk contention between Mailinator and the email subsystem.
  • The New Architecture: - The idea was to remove the path through the disk which was accomplished with a complete system rewrite. - The web application, the email server, and all email storage run in one JVM. - Sendmail was replaced with a custom built SMTP server. Because of the nature of Mailinator a full SMTP server was not necessary. Mailinator does not need to send email. And it's primary duty is to accept or reject email as fast as possible. This is the downside of layering. Layering is very often given as a key strategy in scaling, but it can kill performance because crucial decisions are best handled at the highest levels of the stack. So work flows through the system only to be dumped at the lower layers when many of the RAM and cycle stealing operations have already been accomplished. So the decision to go with a custome SMTP server is an interesting and brave decision. Most people at this point would just add more hardware. And they wouldn't be wrong, but it's interesting to see this path taken as well. Maybe with more DOM and AOP like architectures we can flatten the stack and get better performance when needed. - Now Mailinator receives an email directly, parses it, and stores it into memory. The disk is bypassed completely and the disk remains fairly idle. - Emails are written to disk when the system is coming down so they can be reloaded on startup. - Logging was shut-off to remove the risk of subpoenaes. When logging was performed log data was written in batches so several thousand logs lines would be written in one disk write. This minimized at disk contention at the risk of losing helpful diagnostic information. - The system uses under 300 threads. More aren't needed. - On arrival each email passes through a filter system and is stored in RAM if all filters are passed. - Every inbox is limited to only 10 emails so popular inboxes, like, can't blow the system. - No incoming email can be over 100k and all attachments are immediately discarded. This saves on RAM.
  • Emails are compressed in RAM: - Since 99% of emails are never looked at, compressed email saves RAM. They are only ever decompressed when someone looks at them. - Mailinator can store about 80,000 emails in RAM, using under 300MB of RAM compared to the 20,000 emails which were stored in 1GB RAM in the original design. - With this pool the average email lifespan is about 3-4 hours. - It's likely 200,000 emails could fit in memory, but there hasn't been a real need. - This is one of the design details I love because it's based on real application usage patterns. RAM is precious and CPU is not, so use compression to save RAM at the expense of CPU, knowing you won't have to take the CPU hit twice, most of the time.
  • Mailinator does not guarantee anonymity and privacy: - There is no privacy. Anyone can read any inbox at anytime. - Relaxing these constrains, while shocking, makes the design much simpler. - For the user it is simple because there is no sign up needed. When a web site asks you for an email address you can just enter an mailinator address. You don't need to create a separate account. Typing in the email address effectively creates the mailinator account. Simple. - In practice users still get a high level of privacy.
  • Goal of survivability leads to aggressive SPAM filtering. - Mailinator doesn't have anything against SPAM, but because it gets so much SPAM, it must be filtered out when it threatens the up time of the system. - Which leads to this rule: If you do anything (spammer or not) that starts affecting the system - your emails will be refused and you may be locked out.
  • To be accepted an email must pass the following filter chain: - Bounce: all bounced emails are dropped. - IP: too much email from a single IP are dropped - Subject: too much email on the same subject is dropped - Potty: subjects containing words that indicate hate or crimes or just downright nastiness are dropped.
  • Surviving Email Floods from a Single IP Adress - An AgingHashmap is used to filter out spammers from a particular IP address. When an email arrives on a IP address the IP is put in the map and a counter is increased for all subsequent emails. - After a certain period of time with no emails the counter is cleared. - When a sender reaches a threshold email count the sender is blocked. This prevents a sender from flooding the system. - Many systems use this sort of logic to protect all sorts of resources, like comments. You can use memcached for the same purpose in a distributed system.
  • Protecting Against Zombie Attacks: - Spam can be sent from a large coordinates sets of different IP addresses, called zombie networks. The same message is sent from thousands of different IP addresses so the techniques for stopping email from a single IP address are not sufficient. - This filtering is a little more complex than IP blocking because you have to parse enough of the email to get the subject line and matching subject strings is a little more resource intensive. - When something like 20 emails with the same subject within 2 minutes, all emails with that subject are then banned for 1 hour. - Interestingly, subjects are not banned forever because that would mean Mailinator would have to track subjects forever and the system design is inherently transient. This is pretty clever I think. At the cost of a few "bad" emails getting through the system is much simpler because no persistent list must be managed and that list surely would become a bottleneck. A system with more stringent SPAM filtering goals would have to create a much more complex and less robust architecture. - Nealy 9% of emails are blocked with this filter. - From my reading Mailinator filters only on IP and subject, so it doesn't have to read the body of the email body to accept or reject the email. This minimizes resource usage when most email will be rejected.
  • To lessen the danger from DOS attacks: - All connections that are silent for a specific period of time are droped. - Mailinator sends replies to email senders very slowly, like 10 or 20 or 30 seconds, even for a very small amount of data. This slows down spammers who are trying to send out spam as fast as possible and may make them rethink sending email again to that address. The wait period is reduced during busy periods so email isn't dropped.

    Lessons Learned

  • Perfection is a trap. How many systems are made much more complicated by the drive to be 100% everything. If you've been in those meetings you know what they are like. Oh, we can't do it this way or that way because there's .01% chance of something going wrong. Instead ask: how imperfect can you be and be good enough?
  • What you throw out is as important as what you keep in. We have many preconceptions of how to design systems. We make take for granted that you need to scale-out, you need to have email accessible days later, and that you must provide private accounts for everyone. But you really need these things? What can you toss?
  • Know the purpose of your system and design accordingly. Being everything to everyone means you are nothing to nobody. Keeping emails for a short period of time, allowing some SPAM to get through, and accepting less than 100% uptime create a strong vision for the system that help drive the design in all areas. You would only build your own SMTP server if you had a very strong idea of what your system was about and what you needed. I know this would have never occurred to me as an idea. I would have added more hardware.
  • Fail fast for the common case before committing resources. A high percentage of email is rejected so it makes sense to reject it as early as possible in the stack to minimize resources to accomplish the task. Figure out how to short circuit frequently failed items as fast as possible. This is important and often over looked scaling strategy.
  • Efficiency often means build it yourself. Off the shelf tools tend to do the whole job. If you only need part of the job done you may be able to write a custom component that runs much faster.
  • Adaptively forget. A little failure is OK. All the blocked IP addresses don't need to be remembered forever. Let the block decisions build up from local data rather than global state. This is powerfully simple and robust architecture.
  • Java doesn't have to be slow. Enough said.
  • Avoid the disk. Many applications need to hit the disk, but the disk is always a bottleneck. Can you design around the disk using other creative strategies?
  • Constrain resource usage. Put in constraints, like inbox size, that will keep your system for spiking uncontrollably. Unconstrained resource usage must be avoided with limited resources.
  • Compress data. Compression can be a major win when trying to conserve RAM. I've seen memory usage drop by more than half when using compression with very little overhead. If you are communicating locally, just have the client encode the data and keep it encoded. Build APIs to access the data without have to decode the full message.
  • Use fixed size resource pools to handle load. Many applications don't control resource usage, like memory, and they crash when too much is used. To create a really robust system fix your resources and drop work when those resources are full. You can age resources, give priority access, give fair access, or use any other logic to arbitrate resource access, but because the resource will be limited, you will stay up under load.
  • If you don't keep data it can't be subpoenaed. Because Mailinator doesn't store email or logs on disk noting can be subpoenaed.
  • Use what you know. We've seen this lesson a few times. Paul knew Java better than anything else, so he used it, made it work, and he got the job got done.
  • Find your own Mailinators. Sure, Mailinator is a small system. In a large system it would just be a small feature, but your system is composed of many Mailinator sized projects. What if you developed some of those like Mailinator?
  • KISS exists, though it's rare. Keeping it simple is always talked about, but rarely are we shown real examples. It's mostly just your way is complex and my way is simple because it's my way. Mailinator is a good example of simple design.
  • Robustness is a function of architecture. To create a design that efficiently uses memory and survives massive spam attacks required an architectural approach that looked at the entire stack.

    Related Articles

  • PlentyOfFish champions straight forward bare bones simplicity.
  • Varnish smartly uses OS features to find incredible performance.
  • ThemBid gracefully pieces together open source components.

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  • Tuesday

    The high scalability community

    Hi, First of all; thanks for a creating a GREAT resource on high scalability architecture. For us building high scalability solutions from the west coast of (tiny) Norway good input on the subject isn't always abundant. Which leads me to my next question; Are there any events or conferences on high scalability / SaaS in the US or internationally that any of you would recommend architects or data center managers to attend?

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    Product: Hyperic

    From Wikipedia: Hyperic HQ is a popular open source IT Operations computer system and network monitoring application software. It auto-discovers all system resources and their metrics, including hardware, operating systems, virtualization, databases, middleware, applications, and services. It watches hosts and services that you specify, alerting you when things go bad and again when they get better. It also provides historical charting and event correlation for faster problem identification. The Hyperic HQ server is a distributed J2EE application that runs on top of the open source JBoss Application Server. It is written in Java and portable C code and runs on Linux, Windows, Solaris, HP-UX and Mac OS X. Hyperic HQ Portal is a Java and AJAX User Interface that includes: * Inventory/Application Model & host hierarchy * Monitoring of network services (SMTP, POP3, HTTP, NNTP, ICMP, SNMP) * Monitoring of host resources (processor load, disk usage, system logs) * Remote monitoring supported through SSH or SSL encrypted tunnels. * Continuous Auto-Discovery of system resources including hardware, software and services * Track log & configuration data * Remote resource control for corrective actions such as starting and stopping services, vacuum database table, or snapshotting a VM * Ability to define event handlers to be run during service or host events for proactive problem resolution * Problem Resource Identification & Root Cause Analysis * Event Correlation * Alerting when service or host problems occur or get resolved via email, pager, Text messaging, RSS * Security/Access Control * Simple plug-in design that allows users to easily develop their own service checks depending on needs, by using the tools of choice (XML, J2EE, Bash, C++, Perl, Ruby, Python, PHP, C#, etc.) I met Javier Soltero, the CEO of Hyperic at the Velocity Web Performance and Operations dinner. I hit him with my best stuff and he didn't flinch a bit. Javier showed a deep understanding of the issues, a real passion for his product and the space, and the knowing good humor of someone who has been through a few wars and learned a little something along the way. I don' know if that translates to an excellent product, but it would at least make me take a look.

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    Load Balancing of web server traffic

    How to detect Congestion occurence in the network? Parameter of Load Balancer?

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