This is a guest post by Siddharth Ram – Chief Architect, Small Business. Siddharth_ram@intuit.com.
The QuickBooks ecosystem is the largest small business SaaS product. The QuickBooks Platform supports bookkeeping, payroll and payment solutions for small businesses, their customers and accountants worldwide. Since QuickBooks is also a compliance & tax filing platform, consistency in reporting is extremely important.. Financial reporting requires flexibility in queries – a given report may have dozens of different dimensions that can be tweaked. Collaboration requires multiple edits by employees, Accountants and Business owners at the same time, leading to potential conflicts. All this leads to solving interesting scaling problems at Intuit.
Solving for scalability requires thinking on multiple time horizons and axes. Scaling is not just about scaling software – it is also about people scalability, process scalability and culture scalability. All these axes are actively worked on at Intuit. Our goal with employees is to create an atmosphere that allows them to do the best work of their lives.