General Discussion

SLAs in the SaaS space

lennysan

Dec 22, 2008 — 1 min read

This may be a bit higher level then the general discussion here, but I think this is an important issue in how it relates to reliability and uptime. What kind of SLAs should we be expecting from SaaS services and platforms (e.g. AWS, Google App Engine, Google Premium Apps, salesforce.com, etc.)? Up to today, most SaaS services either have no SLAs or offer very weak penalties. What will it take to get these services up to the point where they can offer the SLAs that users (and more importantly, businesses) require? I presume most of the members here want to see more movement into the cloud and to SaaS services, and I'm thinking that until we see more substantial SLA guarantees, most businesses will continue to shy away as long as they can.

Would love to hear what others think. Or am I totally off base?

Kafka 101

This is a guest article by Stanislav Kozlovski, an Apache Kafka Committer. If you would like to connect with Stanislav, you can do so on Twitter and LinkedIn. Originally developed in LinkedIn during 2011, Apache Kafka is one of the most popular open-source Apache projects out there. So far it

Capturing A Billion Emo(j)i-ons

This blog post was written by Dedeepya Bonthu. This is a repost from her Medium article, approved by the author. In stadiums, sports fans love to express themselves by cheering for their favorite teams, holding up placards and team logos. Emoji’s allow fans at home to rapidly express themselves,

Brief History of Scaling Uber

This blog post was written by Josh Clemm, Senior Director of Engineering at Uber Eats. This is a repost from his LinkedIn article, approved by the author. On a cold evening in Paris in 2008, Travis Kalanick and Garrett Camp couldn't get a cab. That's when

Behind AWS S3’s Massive Scale

This is a guest article by Stanislav Kozlovski, an Apache Kafka Committer. If you would like to connect with Stanislav, you can do so on Twitter and LinkedIn. AWS S3 is a service every engineer is familiar with. It’s the service that popularized the notion of cold-storage to the

Read more

Kafka 101

Capturing A Billion Emo(j)i-ons

Brief History of Scaling Uber

Behind AWS S3’s Massive Scale